How does Hawaiian-Internet gather visitor information?

Hawaiian-Internet gathers user information in two ways -- by manually asking for user information in the course of a dialogue, and by "cookies".

By manually asking for user information, such as name,company, e-mail address, etc., the representative can build a better customer service profile which will allow the representative to offer better service in the future. For instance, when you return to our site, we will be able to provide you with personalized service. We will be able to identify you and refer to previous questions or interests that you may have had.

How does Hawaiian-Internet use "cookies"?

Hawaiian-Internet uses a technology called "cookies" to remember you and information about your visits to the Hawaiian-Internet site. When you visit Hawaiian-Internet, we send you back a cookie, a small text file that includes a temporary inquiry number, your IP address, plus any items you've chosen. Your web browser has a special folder on your computer where it keeps cookies.

Cookies cannot harm your computer in any way. Only the web site that places a cookie on your computer is allowed to read it; no other web site may access the cookie Hawaiian-Internet places on your computer.

If you don't want any information stored in a cookie, you can set your browser not to accept cookies, but Hawaiian-Internet may not be able to engage you with the cookies option turned off.

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What visitor information does Hawaiian-Internet keep track of automatically?

Information tracked automatically is generic and doesn't include any personal details, only your IP address. This helps assure your privacy, because it's difficult - if not impossible - to collect personal information about you via an IP address.

Our site keeps a general list of visitors' IP addresses. This gives us broad, generic information such as how many AOL® users log onto Hawaiian-Internet and helps us maintain Hawaiian-Internet's compatibility with many different Internet services.

Hawaiian-Internet records browser types and versions so we can answer questions such as, "How many of our visitors were using Netscape Communicator® last month?" This tells us what features our visitors can make use of and helps us keep our web site up to date.

We record how many people visited each page on our site. This helps answer questions such as, "What items or pages are drawing a lot of interest this month?" We may also record which site or search engine referred you to Hawaiian-Internet. This information enhances your shopping experience: images look better, pages load more quickly, and Hawaiian-Internet remains compatible with more browsers and systems..

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What does Hawaiian-Internet do with this information?

As with most, if not all, commercial web sites, Hawaiian-Internet tracks generic usage information, such as site traffic, browser information, most popular pages viewed, and other information that helps us optimize our site based on user traffic.

Information about your browser helps us improve the way our site appears on your computer and make sure our site is up to date and compatible with your system.

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Does Hawaiian-Internet ever share such information?

We do not sell, rent, share, trade or give away any of the information you provide. No third party will solicit you as a result of information within our control.

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Can I tell Hawaiian-Internet not to gather or keep track of information I've provided? How?

Yes. You can set your browser not to accept cookies, but remember that cookies make your visit to our site more interactive and personal.

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How do I contact Hawaiian-Internet with any questions about this policy?

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact:

J. Miller
Webmaster
Hawaiian-Internet Web Hosting
WebM@hawaiian-inter.net

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© 2003 Hawaiian-Internet. All Rights Reserved.